Partner: Bill & Melinda Gates Foundation

Duration: 4 months

InOrder conducted implementation research to understand challenges and variables for implementation of the Digital Health. Findings of the study are below

Initiation

• Limited institutional readiness of the public and private sectors
• Significant divide in digital maturity between rural and urban populations,
• Variation in the digital maturity among states
• Need for fund allocation to meet gaps in digital infrastructure, and upgrading to interoperable applications 

Implementation

• Lack of incentives for private sector
• Need for guidance for infrastructural compliance of smaller facilities
• Resistance to digitization by health delivery staff
• Large stakeholder diversity necessitating tailored approaches
• Gaps in necessary amount of digital infrastructure and human resources
• Gaps in digital health skills of health staff

Scale

• Need for planned and sustainable investment for the reform
• Health worker groups’ resistance to implementing digital health solutions alongside care delivery
• Lack of an impact assessment framework that can track benefits from the reform and ascertain the required course corrections