Health systems have been evolving to meet the growing health needs of people. It’s a wonder as to how people navigate this complex system, given the information asymmetry between people and the rest of the health systems. As the discourse has shifted to people-centered healthcare across the globe, there is a need to have a thorough understanding of the health seeking behavior of people in a given population. Health systems cannot be responsive to the health needs of the people without understanding people’s behavior. It is also equally important to understand and acknowledge the trust and confidence that people have in a given health system.
InOrder is trying to understand the behavioral aspects of the various actors involved in health systems. Apart from understanding the health seeking behavior of people, it becomes equally important understand the behavior of the providers in response to patients, payers, regulators, and policy makers.